Privacy policy

The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
Our DPO is Louis Boulagnon, who can be contacted by e-mail at bonjour@la-quincaillerie.fr

Definitions

  • The Publisher: OVIVE, whose SIREN number is 423999085, and its registered office is located at 10 RUE DE LORIVAL 59113 SECLIN .
  • The site URL is https://www.ovive.fr/
  • The Site: All sites, web pages and online services offered by the Publisher.
  • The User: The person using the Site and its services.

Type of data collected

In the course of using the Sites, the Publisher may collect the following categories of data concerning its Users:

  • Civil status, identity and identification data…
  • Personal data (lifestyle, family situation, etc., excluding sensitive or dangerous data)
  • Professional data (CV, education, professional training, awards, etc.)
  • Economic and financial information (income, financial situation, tax situation, etc.)
  • Connection data (IP addresses, event logs, browser used, etc.)
  • Location data (movements, GPS, GSM data, etc.)
  • Data resulting from the use of cookies to which you have consented. To find out more, go to our cookies policy (“insert link to cookies policy”).

Usage

Personal information provided to us through our Site will be used for the purposes described in this policy or on the relevant pages of the Site.
We may use your personal information to:

  • Administering our website and company;
  • Personalize our website for you;
  • To enable you to use the services offered on our website;
  • To deliver and provide you with products or services purchased on our site;
  • Send you statements, invoices and payment reminders, and collect your payments;
  • To send you non-marketing communications;
  • Send you e-mail notifications that you have expressly requested;
  • Send you our newsletter by e-mail, if you have requested it (you can inform us at any time if you no longer wish to receive our newsletter);
  • To send you marketing communications relating to our company or to carefully selected third-party companies that we believe may be of interest to you, in the form of a publication, or if you have expressly agreed, by e-mail or similar technology (you may inform us at any time that you no longer wish to receive marketing communications);
  • To provide statistical information about our users to third parties (without these third parties being able to identify individual users with this information);
  • Process requests and/or complaints made by or about you in relation to your website;
  • Maintain the security of our website and prevent fraud;

If you submit personal information to our website for the purpose of publication, we will publish it and may use the information in accordance with the permissions you grant us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted in your privacy settings on the website.

Disclosure of personal data to third parties

Communication to third parties for commercial solicitation for equivalent products and services

Without your explicit and specific consent, we will not provide your personal information to third parties for their marketing, nor for the marketing of other third parties.

Communication to third-party partners

We may make certain personal data available to strategic partners working with us to provide products and services or to help us market our products to customers.

You can access the list of our subcontractors, partners and/or service providers by requesting this list from:
bonjour@la-quincaillerie.fr

Communication to third parties in aggregated and anonymized form

Your personal data may be used to enrich our databases. They may be transmitted to third parties after being anonymized and exclusively for statistical purposes.

Communication to the authorities on the basis of legal obligations

On the basis of legal obligations, your personal data may be disclosed in application of a law, regulation or by virtue of a decision by a competent regulatory or judicial authority. In general, we undertake to comply with all legal rules that may prevent, limit or regulate the dissemination of information or data, and in particular to comply with Law no. 78-17 of January 6, 1978 relating to information technology, files and civil liberties.

Aggregation of non-personal data

We may publish, disclose and use aggregated information (information about all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or referred to) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.

Commitment to viral conditions

Should your personal data be communicated to a third party, the latter is required to apply the same confidentiality conditions as the Site.

Prior notification of the transfer of personal data to third parties in the event of a merger/absorption

In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you before they are transferred or subjected to new confidentiality rules.

International data transfers

The information we collect may be stored, processed and transferred in any country in which we operate, to enable us to use the information in accordance with this policy.

The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

Personal information that you publish on our website or submit for publication may be available via the Internet worldwide. We cannot prevent the use, good or bad, of this information by third parties.

You expressly agree to the transfer of personal information as described in this section.

Geolocation

We collect and process your geolocation data in order to provide you with our services. We may use personal data to determine your geographical position in real time. In accordance with your right of opposition under the French Data Protection Act no. 78-17 of January 6, 1978, you may, at any time, deactivate the geolocation functions.

Terminal data collection

Collection of profiling and technical data for service provision purposes Some of your device’s technical data is automatically collected by the Site. This information includes in particular your IP address, Internet access provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.
Technical data collection for advertising, commercial and statistical purposes Technical data from your device is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us to personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data.

Personal data retention periods, anonymization and deletion

Data retention for the duration of the contractual relationship

The personal data we process for any purpose whatsoever is not kept longer than is necessary for that purpose or those purposes. In accordance with article 6-5° of French law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties, personal data that is the subject of processing is not kept beyond the time required to fulfill the obligations defined when the contract was concluded or the predefined duration of the contractual relationship.

Retention of anonymized data beyond the contractual relationship

We keep personal data for the period strictly necessary to achieve the purposes described in these Privacy Policies (the maximum period is 36 months). ). Au-delà de cette durée, elles seront anonymisées et conservées à des fins exclusivement statistiques et ne donneront lieu à aucune exploitation, de quelque nature que ce soit.

  • Right of access and rectification of your data :

You have the right to obtain confirmation from the data controller that Personal Data concerning you are or are not being processed and, where they are, the right to access them and/or have them rectified. (See articles 15 and 16 of the RGPD).

  • Right to erase your data.

In accordance with Article 17 of the RGPD you have the right to ask us for the erasure, as soon as possible, of your Personal Data; for certain reasons/ under certain conditions that you can consult said article/ in the cases provided for by article.

  • Right to limit data processing.

You have the right to ask us to limit the processing of your Personal Data in the cases provided for in Article 18 of the GDPR.

  • Right to object to data processing.

In accordance with Article 21 of the GDPR, you have the right to object to processing of Personal Data concerning you where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject which require protection of the Personal Data prevail, in particular where the data subject is a child.

  • Right to data portability.

You have the right to the portability of your Personal Data, which gives you the possibility of receiving the Personal Data you have provided to us, in a structured, commonly used and machine-readable format, as well as the possibility of transmitting this data to another data controller. The exercise of this right will be subject to conditions set out in Article 20 of the RGPD.

  • Right to withdraw your consent.

In accordance with Article 7 of the RGPD, in cases where processing is based on consent, you have the right to withdraw your consent at any time. This will put an end to the processing of your data.

  • Right to define post-mortem directives.

You have the possibility of defining directives relating to the conservation, deletion and communication of your Personal Data after your death with a trusted third party, certified and responsible for ensuring that the wishes of the deceased are respected in accordance with the requirements of the applicable legal framework (Article 85 of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms).

You may exercise your rights as follows: By sending your request to the following email address: bonjour@la-quincaillerie.fr, by post accompanied by a copy of an identity document to Ovive at 10 RUE DE LORIVAL 59113 SECLIN, or by completing the form below (if applicable).

You can also lodge a complaint with the CNIL.

Data extraction & deletion

Select your request:


Security

Informing the User in the event of a security breach

We undertake to implement all appropriate technical and organizational measures to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to :

  • Notify you of the incident as soon as possible;
  • Examine the causes of the incident and inform you;
  • Take reasonable steps to mitigate any adverse effects and damages that may result from the incident.

Limitation of liability

Under no circumstances may the undertakings set out in the point above relating to notification in the event of a security breach be assimilated to any admission of fault or responsibility for the occurrence of the incident in question.
In addition, our Site contains hypertext links leading to third-party websites and information concerning them. We have no control over these sites, and are not responsible for their privacy policies or practices.

Modification of the privacy policy

We undertake to inform you in the event of substantial modification of the present Privacy Policy, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

We may update this policy from time to time by posting a new version on our website. We undertake to inform you in the event of substantial modification of the present Privacy Policy, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

You should check this page periodically to ensure that you are aware of any changes to this policy.

Applicable law and remedies

This Privacy Policy and your use of the Site shall be governed by and construed in accordance with the laws of France, and in particular with Law No. 78-17 of January 6, 1978 relating to data processing, data files and individual liberties. The choice of applicable law does not affect your rights as a consumer under the applicable law of your place of residence. If you are a consumer, you and we agree to submit to the non-exclusive jurisdiction of the French courts, which means that you may bring an action relating to this Privacy Policy in France or in the EU country in which you live. If you are a professional, any action against us must be brought before a court in France.

In the event of a dispute, the parties will seek an amicable solution before taking any legal action. Should these attempts fail, any dispute concerning the validity, interpretation and/or execution of the Privacy Policy shall be brought before the French courts, even in the event of multiple defendants or third-party claims.